Andreas Olofstam
- Total activity 19
- Last activity
- Member since
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Activity overview
Latest activity by Andreas Olofstam-
Andreas Olofstam created an article,
How do I book my first recap meeting for the week
Welcome to our system! We're excited to have you on board. To get started, simply log in using your credentials. Once you're logged in, you'll find a fantastic calendar feature waiting for you. Thi...
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Andreas Olofstam created an article,
How to I get access to my systems
Everything should be made accessable via Okta based on your role 1. Just go into acme.okta.com and login 2. You should have received your phone for 2FA 3. System should be all ready to go
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Andreas Olofstam created an article,
What happens when I walk into the office for the first time?
First of all, great that you are reading this. That means you have joint us and we could not be happier You will be met by your manager onsite to help you navigate the building. Even if you have ...
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Andreas Olofstam created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
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Andreas Olofstam created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Andreas Olofstam created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Andreas Olofstam created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Andreas Olofstam created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Andreas Olofstam created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Andreas Olofstam created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...