Andreas Olofstam
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Recent activity by Andreas Olofstam-
How do I book my first recap meeting for the week
Welcome to our system! We're excited to have you on board. To get started, simply log in using your credentials. Once you're logged in, you'll find a fantastic calendar feature waiting for you. Thi...
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How to I get access to my systems
Everything should be made accessable via Okta based on your role 1. Just go into acme.okta.com and login 2. You should have received your phone for 2FA 3. System should be all ready to go
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What happens when I walk into the office for the first time?
First of all, great that you are reading this. That means you have joint us and we could not be happier You will be met by your manager onsite to help you navigate the building. Even if you have ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...